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Support

Need help with Concept Ready? We're here for you.

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Have a question, found a bug, or need help with a purchase? Send us an email and we'll get back to you as soon as possible.

Ashtec App

How do I unlock premium content?

Open the app, go to any locked topic and tap Unlock. Premium is a one-time purchase processed securely through Google Play.

Can I get a refund?

Refunds are handled through Google Play's standard refund policy. You can request one directly from the Google Play Store within the eligible window.

How do I report incorrect content?

Email us at support@ashtecapps.com with the subject/topic name and details of the issue. We review and correct content regularly.

We aim to respond to all support emails within 24-48 hours.